Report an Outage

Report Electric Trouble:
Report electric trouble online.
To report electric trouble by phone, call 513-651-4182 or toll-free 1-800-543-5599.
Do not send an email.

Report Gas Trouble:
For safety reasons, please telephone us directly to report trouble.
Call our Customer Service Department at 513-651-4466 or toll-free 1-800-634-4300.

Customer service inquiries