Essential Use Customers Application

Application for Essential Customer

In the event of an energy emergency, Duke Energy may curtail electrical service to its customers when appropriate. While Duke Energy cannot guarantee a continuous and uninterrupted flow of power to any customer, we do make every reasonable effort to maintain service to essential customers and minimize interruption time.

To know who is at greatest risk during an energy emergency, we attempt to identify, maintain and update an essential customer list for our load curtailment plans. We also review our curtailment rotation schedules annually in an attempt to minimize the number of essential customers affected by a curtailment.

(*) Denotes required field
Contact - First Name:*
Last Name:*
Primary Telephone:* ()
Secondary Telephone:* ()
E-mail Address:*
Customer/Account Name:*
Essential Use Customer Type *
 
Notes for entering account numbers:
  • Enter from 1 to 10 account numbers which are of the same Essential Use Customer Type. A minimum of 1 account number must be entered.*
  • If you need to submit more than 10 account numbers, then you must complete and submit multiple application forms.
  • If the account numbers have different Essential Use Customer Types, then you must complete and submit this application form for each such Type.
Account Numbers*:
(####-####-##)		 1:    2:
3:    4:
5:    6:
7:    8:
9:  10:
Essential Use Customer Program Information
Type your additional questions here:
Review all entries carefully, make any necessary corrections and then click on the submit button only once. You will receive a confirmation that we have received your application shortly.