Online Services

Coming soon... Online Services will have a new look and more features. Preview the new Online Services now.

What is it?
Online Services provides many of our business customers the freedom to manage energy bills online. Online Services is designed for our commercial customers with 5 or less accounts.
 
Sign up for Online Services  |  Log in to Online Services  |  FAQ

To register for Online Services, you will need your Duke Energy account number and meter number — both are located on your bill. After registering, you will have access to your account information and other benefits. 

Why Sign up for Online Services?
  • View and pay your bills online with e-Bill.
  • Check the amount and due date of your current bill.
  • Access your billing and usage history.
  • Update the phone number or your e-mail address for your account.
  • Request service to be turned on at a new location or stop service at an existing location served by Duke Energy.
  • Report an outage for your account.
  • Access your company's meter reading schedule.

Have Questions? Contact Us.