North Carolina » Billing & Payment

Billing & Payment

Online Payment: Enroll in online services to receive, view and pay your bill online with e-Bill.

Paperless Billing: Use Duke Energy's free e-Bill service to receive, view and pay your bill online.

Automatic Monthly Payment: Automatically withdraw payment from your bank account.

Equal Payment Plan: Enjoy the benefits of predictable monthly payments.

Combine Billing & Payment Options: Combine e-Bill, Equal Payment Plan and Automatic Monthly Payment to make your monthly payment more convenient.

More Billing & Payment Options

Understanding Your Bill

One Time Payment: Make an immediate payment online or by phone using a credit card, debit card or electronic check with Speedpay®.

Reading Your Bill: Use this interactive page to better understand the bill Duke Energy sends you each month.

Payment Locations: Pay your Duke Energy bill at convenient locations in more than 70 Carolina cities and towns.

Reading Your Meter: Learn how to read your electric meter and monitor your electricity usage through the month.

Paying By Mail: Mail your payments directly to Duke Energy.

North Carolina Bill Inserts: An online view of recent customer bill inserts.

Frequently Asked Questions: Get answers to the most commonly asked questions.

Electric Rates: Review Duke Energy Carolinas' electric rates.