Change Account Information
Registered Users of Duke Energy's Online Services can change their password, hint information and account information online.Registered User with Duke Energy Online Services: Login and click on Change My Account Info, Change Password or Change Hint Information in the left-hand navigational bar.
Registered Users login here.
New User to Duke Energy Online Services: Create a User Profile for Online Services in three easy steps:
1. Create your User Profile.
2. Add to your User Profiel the account you wish to manage online.
3. Click on Change My Account Info, Change Password or Change Hint Information in the left-hand navigational bar.
New Users login here.






