Shareholder FAQs

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Reinvestment Plan (DRIP)

Does Duke Energy have a Reinvestment Program (DRIP)?

Yes, the InvestorDirect Choice Plan. Select Direct Stock Purchase for a printable prospectus and enrollment form.

How can I sell shares held in the Plan?

At any time, you may request that all or a portion of the shares of our Common Stock credited to your Account be sold. We require written instructions either by mail or fax. Requests must be signed by all registered holders of those shares.

What price will I receive for shares sold in the Plan?

The sale price of any shares sold will be the weighted average price of all shares sold for participants in the Plan during the period in which the Independent Agent is provided with Plan shares for that sale. You will receive the proceeds of the sale, less a nominal brokerage fee (currently $0.05 per share) and any required tax withholdings or transfer taxes.

When will I receive my check, once my Plan shares are sold?

Checks for the proceeds from the sale of Plan shares are mailed by first class mail on the third business day after the date Plan shares are sold.

DUK-Online

When will my optional cash payment be invested?

An Investment Date for optional investments will occur each Thursday. If that day is not a business day, the Investment Date will be the business day immediately following that Thursday. Optional investments must be received no later than two business days before an Investment Date. Automatic bank draft funds will be drawn on the 16th of each month or, if that date falls on a non-business day, the next business day. If the draft occurs on any day other than a Friday, the funds will be invested during the same week. Bank drafts occurring on a Friday will have an Investment Date in the following week.

Can I access my DRIP account online?

Yes. Registered shareholders can monitor, manage and measure their share accounts online. Please see information at Shareholder Account Sign-in.

What is the difference between an ID Number, Security Code and PIN?

The ID Number is the social security number or tax-id number associated with an account. The Security Code is a four-digit number, provided to shareholders when they sign up, used for the New Member Sign Up of DUK-Online. A PIN is a self-assigned "password" used along with the ID Number to sign-in to DUK-Online after an account has been successfully registered.

How do I get a Security Code?

To obtain a Security Code, please complete the Enroll in DUK-Online secure form or contact Investor Relations by telephone (1-800-488-3853). You will need to provide the name and social security number for the account. A PIN is a self-assigned password that you create during the New Member Sign Up process.

I forgot my PIN. How do I get a new one?

Please contact Investor Relations by telephone or e-mail to have your PIN reset. We will need the name on the account along with the ID Number (social security number). You can call us at 1-800-488-3853 or e-mail us. We will provide you with a temporary PIN that will allow you to sign-in to your account.