Request Service
- New Customer Handbook (pdf, 4506 KB)
- This printable handbook provides useful information related to energy safety, billing and payment programs and other customer-related services.
- Start Service
- Online request to establish new service.
- Stop Service
- Online request to have your service turned off.
- Electric Service Installation Specifications
- View brochures for electric service information and service requirements.
- Report an Outage
- For safety reasons, please telephone us directly to report trouble. Do not send an e-mail. Toll-free Number: 1-800-343-3525.
- Request Repair to Rental Lighting
- Use this request form to notify us when your outdoor light is no longer working properly.
- Report a Streetlight Outage
- Use this request form to notify us when your streetlight is no longer working properly.
- Call Before You Dig
- Contact with underground utilities can be as hazardous as contact with overhead lines. Call before you dig. It's the law. Do not send an e-mail. Call two days in advance of digging and a representative will send out someone to mark underground facilities.
- Request Tree Trimming
- Use this request form to report trees growing into power lines. If you feel the condition is urgent, call our Customer Service Department at 1-800-521-2232.
- Report Energy Theft
- The impacts of energy theft range from potential safety hazards to increased energy costs. If you become aware of a situation where you suspect energy theft or meter tampering, you can help by contacting us.
- Request a letter of Reference
- Outlines the length of time you have had service and summarizes your financial standing with us.
