Account Manager
Excellent customer service begins with a personal partnership. As a valued business customer, you and your business may be assigned a specific account manager.
Your account manager will advise you on all aspects of our services, including accessing and applying the considerable expertise of Duke Energy in support of your business objectives. All of our account managers are experienced energy professionals who understand your manufacturing or business processes and take the time to consider your unique situation.
Our objective is to provide the flexibility to access complete customer service support through channels convenient to you:
| Send us an email. | |
| Phone | 1-800-777-7475 |
| Fax | 1-800-510-7347 |
| Duke Energy Business Services Mail Code EC2ZA P.O. Box 1006 Charlotte, NC 28201-1006 |
